Job at Seasonal

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Guest Services Carousel Operator

Part Time
Posted Fri, Sep 20
Contact:
Apply Online

SHIFTS: OPEN, MID, CLOSE - 3 HRS TO 6 HRS PER SHIFT – WKLY HOURS: 3 HRS MIN TO 16 HR MAX

RESPONSIBILTIES:

  • Operation of Carousel ride maintaining established safety standards at all times

  • Knowledge and Enforcement of Carousel Security and Safety procedures without exception

  • Maintain cash drawer providing customers with change for token machine

  • Completion of opening or end of shift Reconciliation Report

  • Respond promptly to customer inquiries, acknowledging and resolving customer complaints.

  • Escalate issues to management for resolution as necessary.

  • Maintain a positive and professional attitude toward customers at all times delivering a delightful fun experience

  • Report all Carousel incidents and accidents immediately to mall Security and management office

  • Provide ongoing feedback on the efficiency of Carousel operations and the customer service process to ensure the delivery of customer focused client services.

QUALIFICATIONS & SKILLS:

  • High school diploma, general education degree or equivalent, customer service experience

  • Experience working in customer service environment, particularly with children